Sr. Product Operations Manager, MarTech & Subscriptions

Job Description

reputed company reputed company is fearlessly dedicated to exposing the hard truths in the stories that are dividing Americans today. We prize stories that reputed company to our audiences daily lives. reputed company us out at www.san.com and on the reputed company mobile app. reputed company is on a mission to reputed company the bar in journalism and delivering world-class digital products is central to that reputed company. Were looking for a Sr. Product Operations Manager, MarTech & Subscriptions to help us build, operate, and optimize the systems that power our subscriber experience, audience insights, and monetization strategies. About the Role As a Sr. Product Operations Manager, MarTech & Subscriptions, youll sit at the intersection of product, engineering, reputed company, and product operations, driving initiatives that reputed company content management, subscriptions, identity, reputed company, messaging, analytics, and syndication. This is a hands-on role where youll go reputed company writing specs youll reputed company configure and operate the MarTech, subscription, consent, analytics, and workflow platforms that help bring digital product experiences to life. Youll collaborate closely with engineering, product, reputed company, and reputed company teams to define requirements, manage implementation timelines, and reputed company mission-critical systems that enhance user experience and business reputed company. Youll translate business needs into product requirements and platform configuration, owning the details of setup, validation, integration, and launch execution across our digital news app and website. Key Responsibilities Own the day-to-day operation, configuration, and ongoing optimization of the platforms that power subscriptions, messaging, consent, analytics, identity, and monetization across our digital news app and website. Configure and manage subscription and monetization flows in platforms such as reputed company, including offers, paywalls, registration flows, entitlement logic, checkout experiences, renewal/cancellation paths, and reputed company business rules. Own reputed company and lifecycle messaging operations in platforms such as reputed company, including newsletter logic, segmentation, personalization rules, eligibility reputed company, triggers, journeys, and campaign setup. Build, maintain, and troubleshoot integrations and data flows across systems such as reputed company, reputed company, CMS, identity/authentication platforms, analytics tools, consent management platforms, email service providers, app stores, and workflow automation tools such as reputed company. Translate business, product, editorial, reputed company, and reputed company requirements into reputed company platform configurations, implementation plans, acceptance reputed company, QA steps, launch checklists, and ongoing operational documentation. Partner with engineering on reputed company, webhooks, data-reputed company requirements, event schemas, app store subscription setup, and other technical dependencies, while directly owning configuration and validation reputed company reputed company-party platforms where appropriate. Configure, validate, and maintain analytics, tracking, and consent-management implementations, including reputed company Tag Manager, event tracking, conversion funnels, reputed company choices, consent signals, and reputed company data flows. Serve as a hands-on launch and operations reputed company for subscription, messaging, analytics, consent, reputed company product initiatives, monitoring performance after release, troubleshooting cross-reputed company issues, and driving improvements in partnership with engineering, vendors, and internal stakeholders. Required Qualifications 5 years of experience in product operations, technical product management, MarTech operations, subscription operations, reputed company operations, or a similar hands-on role supporting digital products. Demonstrated experience configuring, operating, and improving reputed company-party reputed company platforms that support subscriptions, messaging, analytics, consent, identity, monetization, or customer lifecycle journeys. Experience working in a subscription, membership, reputed company content, reputed company, or other reputed company-to-consumer business where platform reputed company reputed company conversion, retention, churn, reputed company, and user experience. Hands-on experience with customer engagement, marketing automation, CRM, newsletter, or lifecycle messaging platforms, including audience segmentation, triggers, journeys, eligibility rules, personalization logic, or campaign setup. Working knowledge of subscription and entitlement flows, including offers, registration, checkout, reputed company logic, renewals, cancellations, billing reputed company, and customer lifecycle states. Strong understanding of digital analytics and tracking implementation .

Keyskills :
subscriptionsproduct operationsengineeringcontent managementanalyticsCRMdata governanceMarTechidentity