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Account Delivery Management

3.00 to 5.00 Years   Bangalore   15 Sep, 2020
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Role :Program/Project Manager
  • Role Description :Develop and execute activities related to end-to-end project management, including project plans and estimates, scoping and requirements through implementation and deployment. Proactively monitor, manage and report on execution of deliverables.
  • Must Have Skills :Account Delivery Management
  • Good To Have Skills :Service Delivery
  • Job Requirements :
      • Key Responsibilities : 1 This position is a key leadership role and will require experience in client management including participation governance review meetings, good communication, complex problem management, consultative, building and managing high performance teams 2 Manage Daily Operations - Analyze service performance data Analytical skills and drive initiatives aimed at performance improvement 3 Proactive Delivery Management - Suggestions on Improvement Plans;
      • Technical Experience : 1 Proven experience in offshore delivery including Experience in Project governance, Crisis and Escalation management 2 End to end management of IO delivery for a global client including onshore and offshore teams 3 Financial Management should have experience of managing project financials including cost take out initiatives 4 Good Understanding of Automation, Analytics, Infrastructure Tools and Quality processes 5 Complex Problem Solving skills Look at areas that impact availability
      • Professional Attributes : 1 Understanding of quality processes and standards such as ISO 20000/BS25999/ITIL 2 Strong Communication skills and ability to confidently communicate a point of view 3 Good knowledge of ITIL delivery processes such as Incident, problem, Change, availability, capacity etc
      • Educational Qualification : BE/ B Tech or any other recognized degree
    • Additional Information : Strong understanding of key client stakeholders and managing client expectations
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Keyskills :
high performance teamsproject plansproblem solvingdaily operationsclient managementanalytical skillsAccount Delivery Managementendtoend project managementdata Analytical

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