Administrative & Operations Manager

Job Description

Job Title:Administrative & Operations ManagerLocation:BangaloreDepartment:Administration & OperationsExperience:7-10 Years (Minimum 5 years of experience in leading and managing teams)Employment Type:Full-TimeAbout ExcelRExcelR is a leading global EdTech organisation delivering professional training and consulting services across multiple domains. With a presence across India and several international markets, ExcelR partners with universities, corporate organisations, and industry leaders to empower professionals through high-quality learning solutions.Job SummaryWe are looking for an experienced and proactive Administrative & Operations Manager to oversee the overall administration and operational efficiency of our ExcelR offices. The ideal candidate will be responsible for managing office administration, facilities, vendor relationships, procurement, travel, infrastructure, asset management, compliance support, and day-to-day operational activities while leading a high-performing administration team.The candidate should possess strong leadership, organisational, negotiation, and problem-solving skills with the ability to handle multiple responsibilities in a fast-paced environment.Key Responsibilities:Office Administration
• Oversee end-to-end office administration and daily operational activities.
• Ensure smooth functioning of office infrastructure and workplace facilities.
• Develop and implement administrative policies, SOPs, and operational processes.
• Maintain a safe, organized, and efficient workplace environment.
Facilities Management
• Manage office maintenance, housekeeping, security, cafeteria, transport, and utilities.
• Coordinate preventive and corrective maintenance of office equipment and infrastructure.
• Ensure uninterrupted availability of office utilities and resources.
Vendor & Procurement Management
• Identify, negotiate, onboard, and manage vendors and service providers.
• Handle procurement of office equipment, furniture, stationery, IT assets, and consumables.
• Monitor vendor performance, service quality, renewals, and contract compliance.
• Optimize operational costs through effective vendor negotiations.
Asset Management
• Maintain inventory and asset registers.
• Track procurement, allocation, movement, maintenance, and disposal of company assets.
• Conduct periodic physical asset verification and audits.
Travel & Logistics
• Coordinate domestic travel, accommodation, and transportation arrangements for employees, trainers, and management.
• Manage travel vendors and ensure cost-effective travel planning.
Compliance & Administration Support
• Coordinate with HR, Finance, IT, Legal, and other departments for administrative requirements.
• Ensure statutory documentation, office licenses, insurance, and vendor agreements are maintained.
• Support internal audits and compliance activities.
Budget Management
• Prepare and monitor the administration budget.
• Track operational expenses and identify opportunities for cost optimization.
• Ensure effective utilization of departmental resources.
Team Management
• Lead, mentor, and manage the Administration & Operations team.
• Allocate responsibilities and monitor team performance.
• Conduct periodic performance reviews and support team development.
• Foster a collaborative and service-oriented work culture.
Event & Infrastructure Management
• Manage office events, employee engagement activities, meetings, conferences, and corporate visits.
• Coordinate office expansion, relocation, and renovation projects whenever required.
Process Improvement
• Continuously evaluate operational processes and recommend improvements.
• Drive automation and efficiency initiatives to enhance administrative effectiveness.
Required Qualifications:
• Bachelors Degree in Business Administration, Operations Management, Facility Management, or any related discipline.
• MBA or PGDM will be an added advantage.
Experience:
• 7-10 years of overall experience in Administration & Operations.
• Minimum 5 years of experience in leading and managing administration teams.
• Experience in handling multiple office locations will be an added advantage.
• Experience in EdTech, Education, IT Services, or Corporate organizations is preferred.
Required Skills
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Vendor negotiation and contract management expertise.
• Budgeting and cost control.
• Procurement and inventory management.
• Facilities and infrastructure management.
• Strong analytical and problem-solving skills.
• Excellent organisational and multitasking capabilities.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with ERP/Administration Management Systems is preferred.

Keyskills :
administrationtravel arrangementsoperational excellenceoffice administration