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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | arketing / Communication |
EmploymentType | Full-time |
JOB DESCRIPTIONThe Sponsored Ads, Support and Operations team is seeking a smart, efficient, organized and motivated individual with a history of high performance and leadership to support global escalations from advertisers utilizing cost per click advertising programs on Amazon globally. The Advertiser Support Advisor is the expert of advertising systems products and tools. They will focus on responding to advertiser issues as escalated from internal support teams and will quickly and accurately resolve escalated issues while seeking to invent new ways to improve the advertiser experience. The Advisor will also support other associates as the escalation point and will coach and develop team to ensure adherence to key performance indicators. This individual will be flexible and able to support multiple escalations and issues at once. They will identify recurring issues and drive communication with leadership in case of large scale events.Summary of Responsibilities
Keyskills :
communicationtroubleshootingservicecustomerproblemsolving