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Applicants for CIB_CCS Business and Functional Lead

1.00 to 3.00 Years   Bangalore   20 Jul, 2022
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Key Responsibilities:
    • Lead the personnel within the functional team ensuring tasks are delegated responsibly, performance is managed correctly, and the team is motivated effectively.
    • Be aware of key business objectives, and ensure these are applied appropriately to all business activities.
    • Take ownership for all escalated issues and ensure resolution is appropriate and timely and take necessary steps to mitigate future occurrence. Work with stakeholders to improve the overall interactions and the process to reduce queries
    • Management of resources in ensuring all tasks/duties are delegated appropriately to ensure high service level is maintained.
    • Ensure all team members are sufficiently trained on new CCS activities to continue the level of support to stakeholders.
    • Ensure effective quality assurance and integrity within the team. Ensure standards and consistency of the work is high within the internal team whilst ensuring coherence with stakeholders.
    • Provide timely, consistent, and accurate reporting of activities undertaken by the team ensuring that the data is useful, timely and accurate.
    • Initiate extra activities and other management interventions wherever gaps in the processes are identified or issues arise, as needed.
    • Build strong working relationships with BCM s/BM s to contribute to improving outcomes. Act as point person for Business control managers as way of escalating issues, problem and query management.
    • Ensure knowledge of LOB supported is strong with a deep understanding of business areas functions and activities
    • Ensure Stakeholder s are identified and their requirements for communication and engagement are identified and met.
    • Supporting and presenting when required to the CIB CCS Steering Committee, Working group etc.
    • Involvement in other key global, strategic initiatives, as directed
    Key Skills/Qualifications:
    • Strong staff management skills with the experience to lead a global XLOB team
    • Experience in managing people s performance
    • Confident and effective communication skills both orally and in writing and with the ability to adapt style to suit the audience.
    • Creative and innovative problem solver, with the ability to independently assess a wide variety of tasks
    • Effective listening skills with ability to identify people s issues quickly
    • Ability to juggle multiple priorities and stakeholders demonstrated through strong organisational skills
    • Effective leadership skills with the ability to command respect and create a sense of community amongst team members
    • Strong interpersonal skills allowing effective working relationships to be built with team members, Control managers, Business managers etc.
    • Strong influencing and negotiation skills
    • Adaptable in working style and comfortable working within ever changing environment
    • Can think and act in pressured and time sensitive situations
    • Strong presentation skills including generating presentations and effectively communicating to senior management
    • Experience in Financial Services, Control Oversight and/or similar role
    • Comprehensive understanding of Risk and Controls
    • Knowledge of CIB products (Markets, Banking, Investor Services) preferable
    ,

Keyskills :
order managementcash managementcustomer relationsinventory managementiprocurementeffective communication skillsservice levelstaff management

Applicants for CIB_CCS Business and Functional Lead Related Jobs

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