Application Content developer

Job Description

Responsible for the support, ongoing maintenance, administration & troubleshooting of BigFix environment including patch management, software standardization, Fixlets Tasks Baselines Analyses Actions creation, create web reports filters, schedule reports, etc.Apply security updates and patches using BigFix to endpoints on a monthly basis. Manage deployment of all patches, critical updates and service packs on a timely basis according to Information Security policy.Understand the configuration and management of Relays and creating patching baselines to test in pilot groups for proper change management and rollout to production environments.Provides subject matter expertise on issues and tasks related to the remote distribution of packages.Test new releases of products to ensure compatibility and minimize user impact.Create new or update existing troubleshooting documentation and procedures in a global knowledge base.Understand the technical aspects of key strategic SHC automation tools and develop measures to mitigate functional gaps that may impact the ability to deliver on the entire scope of the security policyWork with the Security Compliance team to develop strategies to overcome limitations and/or defects with the tool.Provide peer review feedback to ensure flawless output from all team membersCommunicate with the Security Policy and Policy Program office to ensure tool calibration is scheduled to meet cyclic policy reviews and is within SLOAgree details of tool policy review schedule with relevant members of C&GConfigure / calibrate all SHC tools as required for SO customers as agreedAttend account security related meetings and coordinate with account specific coordinatorsAdhere to and ensure full compliance with ITCS300 workplace security policyResponsible for ensuring all time recorded in CLAIM is accurate, complete & up to date.All WWER Claims to be entered within the month of the expense being incurred no overdue CLAIMS greater that one month.No workplace security breaches or Code of Conduct breachesReview team documentation periodically to ensure the currency of the documentation.Ensure all updates for required repository information consistent with assigned activities as they occur and follow-ups when required. (i.e. CIRATS, SIR, Team mail box, Change records, Wiki)Ensure skill levels and required technical knowledge is kept up to date as required, and familiarity and skills on any emerging new technology is acquired as soon as practicable.Understands and applies knowledge of information technology and associated tools of their technical specialty to support attainment of team and department objectives.Draws upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties.Effectively negotiates with technical peers, account teams and information security specialists to meet control objectives and policy review deadlinesRequired Technical and Professional Expertise5-9 years of experience in With Security and compliance tool development.Extensive experience with Microsoft Windows 10 and 8 installations, troubleshooting and configuration.Knowledge of scripting language Shel, Perl, Python, PowerShell, Bash, and also in BigFix Relevance & Scripting.The Security Compliance Tools Specialist is responsible for ensuring that the tool being used on an account has been purposefully calibrated / configured to perform the functions that the tool was designed to perform in the compliance space. These functions include but are not limited to System Security Checking, System Access Log Management and Vulnerability Management.Preferred Technical and Professional ExpertiseUnderstands and applies knowledge of information technology and associated tools of their technical specialty to support attainment of team and department objectives.Draws upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties. .Recognises and articulates job related problems to management.Analyses technical problems and creates solutions involving the use of existing techniques or tools. Performs assigned tasks within schedule in accordance with established standards and guidance.Prepares and recommends technical alternatives involving technology, methodology, tools, processes and solution components.Challenges the validity of given procedures and processes with the intent to enhance and improve a customer solution.Has a functional understanding of policies governing security compliance GSD331, GSD332, ITSC104, ISEC and some regulatory requirement pertinent to the clients industry.,

Keyskills :
automation toolsglobal delivery marketingcontent management researchsubject matter expertise audio masteringcontent development