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Applications Support

3.00 to 5.00 Years   Bangalore   20 Jul, 2022
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Working in Application Support means youll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. Youll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, youll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production life cycle methodologies and risk guidelines. Finally, youll have the opportunity to develop professionally and to grow your career in any direction you choose.This role requires a wide variety of strengths and capabilities, including:
    • 3-5 years of Work experience on on HP Non-stop Tandem platform TACL, FUP, Pathway, Pathcom
    • Knowledge on Python, Unix Shell Scripting and Mainframe platforms is a plus
    • Experience with NDM, MQ and FTP secure transmission protocols
    • Experience with setup and tuning of application monitoring tools - Prognosis
    • Understanding of the design and implementation of proactive monitoring and health checks
    • ITIL Incident management life cycle skills and experience
    • Knowledge of incident, problem management, ticket, change, and risk management processes and tools
    • Knowledge (documentation) management experience
    • Ability to influence and lead technical conversations with varied IT support groups
    • Experience understanding performance metrics
    • Excellent analytical and problem-solving skills
    • Ability to work independently as a self-starter, and within a team environment
    • Excellent prioritization, organizational and time management skills
    • Excellent oral and written communication skills
    • Influence and negotiation skills
    • Education/Experience:
    • Bachelors degree or educational equivalent
    • 3-8 years of IT management experience with background in application or production support on HP Non-Stop Tandem Platforms
    • Minimum of 5 years relevant production support and incident management experience
    • Commercial Banking, Investment Banking or Treasury Services Product experience (recommended)
    • Working knowledge on Mainframe platforms and Python is a plus
    • Working knowledge of development tool set to design, develop, test, deploy, maintain, and improve software
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    ,

Keyskills :
unix shell scriptingit supportlife cycleit managementrisk managementshell scriptingproblem solving

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