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apply now Microsoft CRM Project Manager/Unit Supervisor

3.00 to 5.00 Years   Bangalore   05 Dec, 2022
Bosch Group
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaERP / CRM
EmploymentTypeFull-time

Job Description

    Job DescriptionThe Jobholder has to manage Projects and Programs in Microsoft D365 CE Solutions deployment and upgrade factory. He/ She has to understand the Processes, Scope as per the SOW and Project Management aspects. Job involves understanding the requirements , ensure quality deliverables, discussions with stakeholders and follow up with the customer, Partners to meet Project specific KPI s.The Project Manager would mainly be responsible for the following:Project Planning & execution:1. Understand the requirements with respect to client expectations and Scope of Work2. Responsible for requirements management and manage project within time, cost and quality3. Timely and proactive management of risks, Escalation Management and Customer Service.4. Review and guide teams on Project planning, scheduling, monitoring and customer escalations.5. Drives scrum calls and Communicates regularly with client for project deliverables and Progress. 6. Proficiency in automating and optimizing processes7. Competent in team building and team communication strategies8. Making sure employees meet performance expectations.9. Ensuring that the work environment is safe, secure and healthy.10. Tracking the metrics /work hrs and timely status reporting 11. Knowledge on Azure DevOps,Powershell scripting, D365 CE , D365 F&O Solution deployments12. Good to have knowledge on Logicapps and functionApps13. An individual directly responsible for the health and operation of CI/CD tools and platforms within an organization. A resource that is knowledgeable in optimizing their team s development and release practices.14. Having good blend of skills in Dynamics 365 CE full project lifecycle experience with Power Platform , including Power Apps, Power Automate, CDS (Common Data Service/Dataverse) and Azure.15. Experience in handling dynamics CRM, AX upgrade projects and Solution deployments16. Knowledge on JavaScript, Custom workflows, Plug-ins, SDKs and Customizations, C# programming language is desirable.17. Experience in D365 field service, customer service upgrade , Data Migration , Power BI is a plus. 18. Manage all aspects of the end to end release process 19. Ensures coordination of build and dev/test environments teams and release teams 20. Upskilling the AssociatesVendor/Resource Management:1. Build a coordination and connect across teams and partners2. Act as SPOC for all Billing related activities involved in project.Process and Quality Management:1. Adherence and compliance to Project/organization processes and standards.2. Understand the process and identify process gaps to bring in continuous improvements and efficiencies for project deliverable,

Keyskills :
deliveryproject managementreportingjavadynamics crmfield serviceteam buildingdata migrationcustomer serviceproject planningescalation managementc programming

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