apply now Service Project Manager - Associate

Job Description

The key focus of the Inter Affiliate Services (IAS) Project Manager is to co-ordinate and facilitate the movement of service ownership from one JPMorgan Legal Entity to another globallyThe IAS Project Manager (PM) takes responsibility and accountability for delivering all elements of a series of projects - associated with service transition for completion of all legal and compliance documentation and meeting the audit needsThe IAS PM will lead the crafting and execution of transition plans for all Location Strategy and functional migration projects. The IAS PM is accountable for ensuring that the defined requirements are met by the transition project deliverables and will guide the migration managers for completion of IAS requirements to meet their timelines. Depending on project scale and complexity, the IAS PM may lead several projects simultaneously. Key tasks include:
1. Conduct IAS applicability assessment along with Business for every LS/NBG roles
2. Assist business in completing IAS documentations in Compass and presentation of charters
3. Liaise with IAS approvers /Business PMO and close action items /conditions raised as part of IAS documentation approval process
4. Track and Follow up with IAS approvers/ Risk leads and seek approvals on the IAS documents
5. Assist business in annual attestation of Inter Affiliate Services
6. Provide weekly IAS status update to business stakeholders
7. Facilitate IAS training and awareness road shows for AWM Ops business
8. Drive change management related to IAS for AWM Ops business
9. Contribute in IAS process improvement and control initiatives
Job Requirements : Education/Professional Qualifications & Skill sets:
• BTech / CA / CWA / MBA with 4-5 years / Graduate or Post-Graduate with 7-8 years experience in Project Management and IAS
• Candidates will preferably have a recognized project management qualification, e.g. Prince II,PMI - if not they must be able to demonstrate use of structured approach and methods / use of appropriate tools
• Familiarity with a global banks process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge.
• Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships
• Must be confident and experienced and also be able to interact at senior / middle management level
• Must be able to get to grips with and manage scope (requirements definition, workshop management & facilitation etc.)
• Must have experience in project initiation; be able to set up appropriate project structures including project boards etc.
• Must have demonstrable stakeholder engagement experience including organizing and managing disparate cross-functional / work stream teams.
• Must have breadth & depth, process, people & technology in a banking / financial services operation & be able to converse confidently & comfortably re processes & operations
• Good project/programme management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programmes.
• Candidates must have had responsibility for people and process elements, ideally a business project manager, who understands human change elements implicit in project delivery.
• Will also have managed the complexities of big project/programme - managing direct and indirect reports, third parties & key stakeholders
• Must have worked in true customer facing environment - not just with internal customers
• Must be a good communicator and be experienced in handling difficult customer situations
• Must be able to handle high level of pressure associated with complex project and programmes in demanding customer environment
• Must be flexible and adaptable - willing to travel, able to manage multiple projects, work across industry sectors
• Will be self sufficient and require little day to day management support
• Must be able to cope with the frustrations of having ultimate responsibility but no authority for financial sign-off
• Also advantageous but not essential - specific transition management experience in an outsourced environment
• Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one s own work to achieve them
• Flexibility to work global hours
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Keyskills :
change managementstakeholder engagementproject managementtransition managementfinancial servicesdeliveryproject initiation