Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Supports the business process services team in delivering efficient and effective outsourced processes and services within a specific industry and functional area to meet objectives and quality standards for clients. Works within clearly defined procedures under direct supervision to process routine transactions and acquire basic skills.Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.Develops knowledge and skill in assigned work process(es) as well as general understanding of the clients business and objectives.Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.Basic QualificationsHigh school diploma or G.E.D.Zero or more years of experience with business process service delivery, preferably in an outsourcing environmentExperience working with client company product and/or servicesExperience working with client company industry and/or functional areaExperience working with business solutions softwareOther QualificationsCommunication skillsPersonal computer and business solutions software skillsAbility to multi-taskAbility to work independently and as part of a teamWork EnvironmentOffice environment,
Keyskills :
customerserviceservicedeliverybusinessprocessqualitystandardsbusinesssolutionsbasicsoftwaresecuritycompliancesupervisionoutsourcingServiceImprovementervicelevelbusinessServiceLevelAgreements