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Assistant Manager - Operations

Fresher   Bangalore   30 Oct, 2025
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    • Minimum Educational Qualification 12th Std. (No Backlogs), Graduation will be preferred.
    • Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner
    • Strong leadership and people management skills.
    • Proficiency in MS Excel, PowerPoint, and reporting tools.
    • Strong understanding of BPO operations, SLAs, and KPIs.
    • Ability to multitask and work under pressure.
    • 3 years of experience in BPO operations, with at least 1-2 years in a team leadership or assistant managerial role.
    • Experience handling voice / non-voice / blended processes

Keyskills :
operationscsataht

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