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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 3.0 - 4.5 Lakh/Yr |
Industry | Insurance |
Functional Area | Securities TradingSales / BD |
EmploymentType | Full-time |
ob DescriptionJob Profile: AM-Insurance Operations Job Location: Bangalore6 days workingDays shiftsRoles & Responsibilities:Client, Customer & People Management. Drive Performance in the team to achieve KPIs. Manage the daily team activities and operations.Drive Team adherence and manage scheduling. Managing Escalations (Internal & External) Run reports & conduct a thorough analysis of the missed KPIs & draw an effective action plan.Drive Continuous Improvement projects by use of kaizen & Lean practices. Performance management and appraisals of the team. Conduct weekly reviews & present an action plan to the Management. Conduct one on one, skips with the team.Feedback and Coaching. Knowledge management for the team and quality control. Apply performance management strategies - action plans, BQ planning. Responsible for people/ employee career development.Salary: INR 4,00,000 - 6,50,000 PA. Industry: BPO, Call Centre, ITeSFunctional Area: ITES , BPO , KPO , LPO , Customer Service , OperationsRole Category:Back Office/Web/Transaction ProcessingRole:Assistant Manager/Manager-(NonTechnical)Employment Type: Permanent Job, Full TimeOther Keyskillsassistant manager ops team leader opsDesired Candidate Profile
Keyskills :
nsurance marketingassistantbanca salesmanager