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Associate 1 Client Service Operations

2.00 to 5.00 Years   Bangalore   30 Jul, 2019
State Street Corporation
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaClient Server
EmploymentTypeFull-time

Job Description

  • Answer internal and external client queries in relation to accounting and custody. Analyze the problem and obtain and evaluate information to reach sound conclusions. Know when to escalate a problem and keep management & onshore team informed.
  • Liaise and build relationships with internal and external clients to support and enhance the client service experience.
  • Prepare audit package and various reporting for internal and external clients.
  • Work closely with onshore team to maintain a strong knowledge of the overall process operating model and best practices.
  • Provide excellent client service and accommodate customer demands in a fast pace and evolving environment.
  • Act in accordance with risk policies and procedures to support State Street s commitment to Risk Excellence.
  • Perform related duties as assigned.
  • Novice to Competent with an Associate s or Bachelor s degree including business coursework or equivalent work experience preferred
  • Outstanding interpersonal skills to ensure optimum client service
  • Strong written and verbal communication skills (in English)
  • Excellent attention to detail & organizational skills
  • Ability to analyze & solve a problem
  • Comfortable multi tasking in a fast-paced environment
  • Computer literate & familiar with MS Office
  • Proactive and able to work independently and as part of a team
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Keyskills :
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