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Associate 2 Client Service Operations

1.00 to 3.00 Years   Bangalore   14 Jul, 2019
State Street Corporation
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaClient Server
EmploymentTypeFull-time

Job Description

  • Perform both client facing and operational processing functions for Accounting and Custody. Research and resolve client inquires and service related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute many operational tasks as per deadlines. Responsible for ensuring and reviewing all the CSO requirements such as Daily/weekly recon on Cash, Stock and Income. On a daily basis identify failed & unmatched trades, reason for it and initiate the resolution process Conduct independent research to gather and record data from internal systems.Interact with various internal and external teams as required to obtain the resolution. Check for the cash flows, Swifts, Fax and follow up with internal/external teams. Answer and/or review internal and external client queries in relation to accounting and custody. Analyze the problem and obtain and evaluate information to reach sound conclusions.
  • Competent to Expert (Technical) / Advanced Beginner with a Bachelor s degree or equivalent work experience and a focus in Finance or related field preferred.
  • Good understanding and exposure to Capital markets.Experience 1.8 -3.6 years of related experience preferably from Reconciliation in Accounting and Custody /Trade & settlements background. Graduate and above preferably in FinanceSkills/ Knowledge
  • Outstanding interpersonal skills to ensure optimum client service and team collaboration.
  • Settlements, Reconciliation, Fund accounting and Capital Markets Knowledge
  • Strong written and verbal communication skills (in English)
  • Excellent attention to detail & organizational skills
  • Ability to analyze & solve a problem
  • Comfortable multi-tasking in a fast-paced environment
  • Computer literate & MS Office expert
  • Proactive and able to work independently and as part of a team
  • Knowledge of SICAV funds and associated accounting
  • Advanced knowledge of cycle and settlement specificities for securities and cash
  • Strong time management skills
  • Flexibility in re-prioritizing tasks
  • Excellent Microsoft Excel and Word skills
  • Ability to perform effectively to strict deadlines
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Keyskills :
icrosoft excelinvestment researchrecord keepingfund accountingaudio masteringcustomer relationscapital marketsms officepresentation skillscontent managementtime managementcommunicatifinancial services

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