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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Job ID/TitleAssociate Professional- Technical Support EngineerJob CategoryIT Helpdesk ServicesCityBangaloreStateKAWork LocationBangalore - Bhartiya City (BTC)hide-job:20006082_enhttps://sutherland.taleo.net/careersection/2/jobdetail.ftl job=20006082&lang=enINJob DescriptionSutherland is seeking for Technical Support Consultants - Live Chat to join our fast growing team. If you are familiar with live chat sessions, want to make a career out of it, Sutherland is the place for you!Consultants in this role get to:Have the Ability to Multitask: Sit in on multiple simultaneous live chat sessions to provide exceptional customer serviceBe Resourceful:Provide basic troubleshooting on a variety of products and servicesGo the Extra Mile: Answer inbound calls and provide quality customer serviceFind Opportunities to Grow: Extraordinary advancement opportunities and supportive team atmosphereHave Incentives: Unique recognition programs, top-notch paid training, a benefits packageSutherland is proud to provide our employees with the tools to succeed. Once you become a part of our team, consider yourself taken care of! QualificationsOur most successful candidates will have:
Keyskills :
networkinghelpdeskmicrosoft officetechnical supportwordoperating systemscarebasiclancommunication skillsinbound callstrainingtroubleshootingchatgedwritten communicationcustomer service