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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Total XP 6 - 10 years XP, of which 4+ years XP on Qlik / Splunk / MS SQL ServerExperts on BI Applications from IT Europe Scope (Qlik / Splunk / MS SQL Server.)Deep analysis as expert Level 3 Resolution process and communication to end users through mail, phone call and Ticket update Participation in crisis cells for high business impacts (ad hoc communication .) Continuous improvement : prevention of incident new occurrence through suggestion of code corrections to the solution developers, Problem proposition and follow-up. Be able to code and develop (for specific App) Shift left proposition : Create procedures for Ticket resolution at levels L1 and L2 - Training Documentation maintenance Manage changes on ProductionJob Qualification: Skills : Customer oriented, Good english communication (written, oral) Expert knowledge in computer science, applications, software, file standards, data transmission procedures and links inter-application. Update his/her knowledge regularly.Technical skills : Mandatory expertises: BI skills Good SQL Knowledge BI cubes SSAS / SSIS / SSMS / Qlikview / QlikSense Amazon S3 Data Lake / ElasticSearch / Apigee / Talend Splunk Development (SPL language) is a plus Windows / Script languages / SQL Managed multiple high priority initiatives in a fast paced, highly technical environment Experienced with any ticketing systemITIL Knowledge: Request / Incident / Problem / Knowledge management / ChangeLanguage : English fluent, French would be appreciated.Applications Scope :BI Finance : Financial Reporting Apps (EMA/COCA, SARI) : SQL Server + Qlikview Accounting Reporting App (WebSAFIRE) : SQL Server + Qlikview Billing Reporting Apps (CFM Reporting, ORC) : SQL Server + QlikviewBI Manufacturing : Returns Management App (REVERS) : Rx.NET + SQL Server Returns Reporting App (WAVE) : SQL Server + Qlikview Production Reporting Apps (LDC, ILDC) : SSAS, SSIS, SQL ServerOther BI : New BI (From now, only Ordering Data) : Data Lake Amazon S3 - ElasticSearch / Talend / APIGEE Functional Applicative Monitoring Ordering App (MONKEY) : Qlikview / Splunk Ordering Reporting App AS400 (RESO) : Qlikview Ticketing Analysis Tool : Spunk + SQL Server
Keyskills :
ms sql servercomputer sciencecontinuous improvementcontinuous improvement facilitationamazon s3itilssisms sqltechnical skillsfinancial reportingtraining documentationsql serverproject administrationknowledge managementreturns management