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BMC IT Service Management (ITSM) Application Developer

6.00 to 8.00 Years   Bangalore   30 Jun, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com

  • Project Role :Application Developer
  • Project Role Description :Design, build and configure applications to meet business process and application requirements.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Bengaluru
  • Must Have Skills :BMC IT Service Management (ITSM)
  • Good To Have Skills :No Function Specialization
  • Job Requirements :
      • Key Responsibilities : a-Lead implementation and migration of BMC Remedy/Helix projects b-Design and leads the integration of Remedy with third-party applications c-Closely work with customer to understand scope and owns all aspects of technical planning and delivery d-Owns all project deliverables and is accountable to get them completed as per timeline e-Leads a team and provides guidance, mentoring and support to project team members
      • Technical Experience : a-6 years of relevant experience across all ITSM modules, CMDB, SRM, integrations b-Experience on ARS ITSM customizations and deep understanding of workflows c-Experience with delivery of complex integrations with REST, web services and APIs d-Remedy ITSM, Atrium CMDB, ARS 9/76x, SRM and ITSM suite Web Services e-Experience in performance tuning and troubleshooting BMC Remedy AR Server f-Exposure to other BMC tools like Discovery, TrueSight
      • Professional Attributes : a-Excellent communication and interpersonal skills and experience working at client location b-Excellent presentation and documentation skills c-Excellent analytical skills and strong problem solving skills
      • Educational Qualification : a-Bachelors Degree in Computer Science, IT, Engineering, or related field and ITIL certification
    • Additional Information : a-ITIL foundation certified b-Project management and time-management skills
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Keyskills :
javajavascriptsqlcustomer relationshtmlit service managementbmc remedyweb servicesproblem solvingtime managementcomputer sciencestatements of work sow

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