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BPO, Call Centre Customer Service Voice in Bangalore

Fresher   Bangalore   03 Nov, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaOperations Management / Process AnalysisCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from PERSONAL NETWORKWe are Hiring Customer Support Representative for Bangalore LocationKey Responsibilities: -1.Customer Interaction: Interact with customers via phone, email, chat, or other communication channels in a courteous and professional manner.2.Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively, ensuring customer satisfaction.3.Product Knowledge: Develop a deep understanding of our products or services to provide accurate information and assist customers effectively.4.Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and follow-up actions.5.Problem-Solving: Analyze customer problems, troubleshoot issues, and escalate complex cases to senior support staff when necessary.6.Communication: Communicate effectively with other team members and departments to ensure seamless customer support and issue resolution.Post : CSR / Helpdesk - Customer SupportExperience : 6 Months to 5 yearsPackage : 3L - 4.5LakhsShift : Rotational shift / 24/7 ShiftQualification : Any Graduate/ BE / 1023 / 103 / 102Location : BangaloreContact :-ANU @ 63hidden_mobile2RAJ @ 98hidden_mobile6Email :hidden_emailBest Wishes - Team PERSONAL NETWORKNOTE :- Kindly FORARD This message to your GROUPS & FRIENDS

Keyskills :
service deskinternational bpohandling customer queriesvoice processcustomer carevoice supportit helpdeskinternational processcustomer satisfaction

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