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BPO Dayshift, Voice Process Karnataka

1.00 to 4.00 Years   Bangalore   17 Aug, 2023
Ignites Human Capital Services Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    BPOS, Day shift, Voice Process,Job descriptionWe are hiring for Top BPOs for customer support / Technical support.Responsibilities and DutiesThe primary responsibilities of a Customer Service specialist would be:Handling escalations and complex queries.Manage incoming and outgoing callsAnswer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Identify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationKey skills required:Proven customer support experience or experience as a client service representativeAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureAbility to multi-task, prioritize, and manage time effectivelyJob Type: Full-timeEducation:Higher Secondary(12th Pass) / Any graduatesNEED MINIMUM 1 YEAR EXPERIENCE IN BPOALL THE ROUNDS WILL HAPPEN VIRTUALLYCustomer/ Technical Support, BANGALORE Salary-25k+inc,required languages- English+HindiCallHR@ hidden_mobileCall and schedule your interview immediately

Keyskills :
telecallingvoice processcustomer support

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