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Bpo Executive

Fresher   Bangalore   06 Aug, 2025
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. As a Customer Support Executive, you will handle inbound and outbound calls from international customers, resolving their queries and ensuring excellent customer experience.Responsibilities:
    • Handle customer queries and complaints via voice calls (inbound/outbound).
    • Provide timely and accurate responses and solutions to customer issues.
    • Record details of customer interactions in the CRM system.
    • Achieve daily and monthly call targets and service level agreements (SLAs).
    • Collaborate with team leaders and supervisors for continuous improvement.

Keyskills :
international voiceinternational salescustomer servicecollections processinside salescustomer supporttelesales

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