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Bpo Hiring For Fraud Investigation Process Sal upto 7.5lkh

1.00 to 6.00 Years   Bangalore   07 Jan, 2025
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    A Fraud Investigator is responsible for identifying, preventing, and resolving fraudulent activities within an organization. The primary role involves analyzing financial records, transactions, and behaviors to detect potential fraud, conducting investigations, gathering evidence, and preparing reports for legal or regulatory action.Key Responsibilities:
    • Fraud Detection & Prevention:
      • Monitor and analyze financial transactions, account activities, and other relevant data to identify signs of fraudulent behavior.
      • Utilize fraud detection software, manual checks, and data analytics techniques to identify inconsistencies or irregularities.
      • Stay informed on emerging fraud trends, methods, and industry standards to proactively mitigate fraud risks.
    • Investigation & Reporting:
      • Conduct thorough investigations into suspected fraud, including reviewing documentation, interviewing witnesses, and gathering evidence.
      • Document all investigative steps taken, maintain accurate records, and prepare detailed reports summarizing findings and recommendations.
      • Collaborate with internal teams, such as legal, compliance, and IT, to ensure that fraud investigations are conducted according to organizational policies and relevant laws.
    • Collaboration & Communication:
      • Work closely with law enforcement agencies, regulatory bodies, or external auditors when necessary to share findings and assist with criminal investigations.
      • Communicate effectively with senior management regarding the status of investigations and fraud prevention strategies.
      • Provide guidance and training to employees on fraud prevention, risk management, and company policies.
    • Compliance & Risk Management:
      • Ensure compliance with internal controls, regulations, and industry standards related to fraud prevention and detection.
      • Recommend improvements to company policies and procedures to strengthen anti-fraud measures and reduce risk exposure.
    • Fraud Awareness & Training:
      • Promote awareness of fraud risks within the organization by developing or participating in training sessions and workshops for employees.
      • Assist in the creation of fraud-related policies and materials that inform staff about current trends and best practices for preventing fraud.
    Qualifications:Education:
    • A bachelors degree in Criminal Justice, Finance, Accounting, Business, or a related field. A professional certification (e.g., Certified Fraud Examiner - CFE) is a plus.
    Experience:
    • Proven experience in fraud investigation, financial analysis, or a related role (e.g., law enforcement, internal audit, forensic accounting).
    • Strong understanding of fraud detection techniques, financial regulations, and risk management principles.
    • Familiarity with fraud detection software and investigative tools.
    Skills:
    • Strong analytical and problem-solving skills with a keen attention to detail.
    • Excellent communication skills, both written and verbal, for reporting and presenting findings to stakeholders.
    • Ability to work independently and handle sensitive or confidential information with discretion.
    • Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software (e.g., fraud detection tools, case management systems).
    Working Conditions:
    • Full-time position, [insert hours of work].
    • Some travel may be required for onsite investigations or meetings.
    • Occasional overtime required depending on the complexity of cases or deadlines.
    Personal Attributes:
    • High ethical standards and integrity.
    • Ability to work under pressure and meet deadlines.
    • Strong attention to detail and a meticulous approach to documentation and evidence collection.
    For More Info Call Tamanna:hidden_mobileEmail id: hidden_email

Keyskills :
banking processinternational bpocustomer supportinternational call center

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