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BRCL, Customer Operations

1.00 to 5.00 Years   Bangalore   13 Oct, 2021
PayPal Holdings, Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

  • Responsible for the execution of risk management activities within GCO and coordinating with the Business Control Services Center ( BCSC ) for additional execution support.
  • Perform and refresh risk assessment including risk identification, documentation, rating & control evaluation
  • Create and maintain risk and control inventories including: Capabilities, Products, Processes, Legal Entity, Risks, and Controls
  • Manage the annual control testing program and execution through the BCSC
  • Drive execution of issue, incident, complaint, and ARCP remediation
  • Accountable for ensuring adequate Business Continuity Plans
  • Identify product changes with associated control impacts and ensure appropriate implementation through the Product Development Lifecycle
  • Maintenance of Governance, Risk, Compliance (GRC) tool data for areas of responsibility
  • Responding to Internal and External Audit and Testing Engagements (eg. Second Line of Defense reviews, Internal Audits, Regulatory Examinations)
  • Management and execution of risk programs for functional areas
  • Review and derive insights from key risk metrics for their business area, interpreting the data provided through dashboards and reporting (such as reg exams, complaints, incidents, etc.) from centralized teams.
  • Provide assertions on risk exposure and articulate and present escalated risks to management.
  • Maintain strong understanding of key risk management principles and PayPal products and services within area of responsibility.
  • Represent business line in first line risk forums.
Education and Experience:
  • Bachelor s degree or equivalent
  • 1 to 5 years of Audit, Risk, Compliance, Regulatory, banking or similar experience
  • Experience in managing risks, controls, and/or compliance obligations, preferably in the financial industry including managing or supporting the following:
    • The identification, assessment, control, and response to risks;
    • Execution of risk response plans, including the development, prioritization, and communication of;
    • Driving adherence to risk and compliance policies and procedures;
    • Monitoring key risks and identifying emerging risks; and
    • Navigating within a three lines of defense model to address risk matters.
  • Experience in control and/or process design
  • Track record of driving action to support business results
Capabilities:
  • Possess the credibility and reputation to achieve effective working relationships with senior executives across the organized and in a matrixed organization
  • Ability to provide risk expertise through a practical, business lens
  • Ability to understand the nuance and risk interaction between product, jurisdiction, and function
  • Strong project management skills.
  • Ability to multitask effortlessly and manage competing priorities under demanding deadlines.
  • Demonstrated ability to learn quickly, manage projects and drive/achieve results.
  • Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills.
  • Superior verbal and written communication skills.
Behaviors:
  • Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature.
  • Demonstrates a natural curiosity to understand root cause
  • Possess sound judgment, flexibility and nimbleness in changing courses and solving problems swiftly.
  • Demonstrates strong and effective collaboration skills and ability to operate comfortably within a complex cultural, global environment.
  • Demonstrates understanding of the organization s strategic direction and objectives in order to articulate and embed the role of risk in enabling strategy
  • Deep, established credibility with the business to understand and communicate risks generated and impacting the business
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Keyskills :
equal employment opportunityrisk metricsinternal auditexternal auditrisk managementrisk assessmentcontrol testingrisk frameworksbusiness controlproject management

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