Bulk Hiring for the post of the Specialist - Quality

Job Description

* Job Description for Quality Assurance Consultant with Schneider Electric India Schneider Electric (SE) is the global specialist in energy management and automation. SE develops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. SE provides an integrated approach, designed for the reality of digital economy (Plant-to-Plug). The versatile product portfolio addresses all energy needs of industries as well as residential. About the Group, Schneider Digital (SD): All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with a headcount of over 2300.About the role: There are various Business and Digital transformation initiatives within Schneider Digital for delivering required outcomes. This role s pivotal responsibility would be to lead Quality initiatives across the SD organization, taking up complete end-to-end ownership of Quality Management, right from understanding Business pain-points to showcasing the continuous improvement.Qualifications & Certifications
1. Engineering Graduate or Master of Computer Applications (MCA) or Master s in Business Administration (MBA)
2. Certified in one or more Quality certifications viz. CMMi, Six Sigma, CSM, ITIL, SAFE Agile, etc.
Required Skills (Must have) along with necessary industry experience Functional
1. 5 9 years of Quality consulting experience, working in the IT organization of MNCs
1. Define & Implement the Quality Assurance strategy & processes for E2E IT Service Delivery Organization
1. Experience in CMMi SVC (Preferably in 2.0)
2. Experience in Agile & SAFE Agile processes and should have experience in being an Agile coach
3. Experience in leading Quality / Transformation / Strategic / Six Sigma Projects
4. Go-to-person for all Quality related information
5. Coordinating the overall governance for the quality initiatives & certifications
6. Should have knowledge of all IT processes including SLA management, Issue tracking, conducting CIM & P1 Process Audits, documenting RCAs and actions, Tracking Delivery KPIs & Reporting the same
7. Strong knowledge in preparing Business Continuity & Disaster Recovery Plans (Process)
8. Should be experienced in working with tools such as Service Now & Tableau
9. Capture, Monitor & Analyze Performance KPIs for the delivery organization and report key insights that ll help improve the efficiency & performance
10. Should be able to challenge the existing Quality Service Catalogue and suggest improvements and possible new areas to take the QA team to the next level
11. Should have good knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS)
12. Should have the ability to conduct Trainings on all Quality-related tools & processes
13. Experience in managing senior stakeholders
General
1. Total experience of 5 9 years, with excellent communication and coordination skills.
2. Self-motivated, positive attitude and ability to inject optimism
3. Ability to challenge status quo and lead discussions in the right direction
4. Experience of working in a highly matrixed organization
5. Ability to collaborate with various teams locally and globally
6. Ability to influence without authority
7. Ability to articulate thoughts and ideas clearly
8. Excellent interpersonal skills, ability to negotiate the best things for the organization
9. Experience in managing partners, consultants and suppliers
10. Crisis, conflict, issues management skills
11. Eye for detail as well as understanding of the big picture
12. Ability to work with ambiguous information
13. Foresight and ability to plan with little or no information
Essential Day-to-Day Responsibilities:
1. Support in CMMi implementation & conduct the Process compliance audits
2. Perform RCA Analysis to identify the root cause and proposing action items
3. Collect the project & RUN metrics to identify the deviations; derive insights & inferences
4. Tracking and following up the action items at a project/org. level
5. Ensure all quality requests are addressed in a timely manner with optimal solution
6. Conducting regular trainings on processes
7. Effectively plan & organize work to deliver consistent results
8. Ensure regular and optimal communication with all stakeholders
9. Stakeholders Management
Shift Timings Regular IST Time zone Day shift 3 Days working from Office is a must ,

Keyskills :
six sigma projectsit service deliverysix sigmaroot causefollowing upprocess auditsla managementrecovery plansdigital economyservice deliveryequipment supply