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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 2.0 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Position Title : - Executive/Sr. ExecutiveJob Category : - Support FunctionDepartment / Process : - BPO Technical / Business AnalysisQualification : - Any Graduate (Prefer Computer Science / Data Analytics Knowledge)Reporting To : - ATL / TL / ManagerNo. of Team Members : - NAExperience : - 0-2 YrsRoles and Responsibilities:Generate various reports & dashboards at regular intervals for the clients and internal purpose as required and be able to support with appropriate ad-hoc reporting with insights.Collect functional and application data requirements from clients/customers. Create and provide data analysis and reporting solutions using best practices.Working with the management team, identify, design, test and deliver Management information.Develop process documents and departmental procedures on work completed from new assignments.Examine how changes, both external and internal factors such as strategy, changing products and legislation, or price changes will impact the business and its projections.Key Skills / Requirement:1. Technical Skills: Strong knowledge of and experience working with reporting, database & statistical packages.1.1. Knowledge on Excel, Macros/VBA, and SQL is a mandatory requirement.1.2. Knowledge on SSRS, Power BI, RedShift (AWS) and QuickSight (AWS) is an added advantage.2. Analytical Skills: Able to work with large amounts of data: facts, figures, and number crunching; and analyse through them to find conclusions.3. Attention to Detail: Must be vigilant in their analysis to come to correct conclusions.4. Communication Skills: Ability to write and speak clearly, easily communicating complex ideas. Present findings, or translate the data into an understandable layman language.5. Critical Thinking: Able to look at the numbers, trends, data and find new ways to improvise the reporting and provide conclusions based on the findings.Interested candidates can reach out to hr.ticket2careers15@gmail.com -Call - 9611988271
Keyskills :
business analyticsanalyticsdatakpisdlcricefsqldesignbusiness analysisanalysisjadrationalplanningdashboardbusinessproitilvisiortmrequirement gatheringmonitoringfunctionalrosefunctional consultantsuitesystem analysttestmacros/vba