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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Hardware / Networking |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
What were looking for:
You are Customer Relationship Management Analyst serves Citrix by supporting Customer Relationship Management and Sales Force Automation systems and processes. In this capacity, it may be necessary to provide system support which may include software optimization, configuration, and maintenance. You are responsible for providing assistance to the sales organization to improve overall efficiency and increase system adoption.
The Service Cloud Analyst will be responsible for supporting and maintaining the Salesforce.com platform for the worldwide Services organization. This role is the main liaison between business end users, IT development teams, and Salesforce.com support. The Service Cloud Analyst will be the Salesforce.com and CRM subject matter expert who specializes in reviewing, analyzing, and evaluating business processes and user needs in order to formulate solutions that enable the overall business strategies. Will drive all phases of project life cycle including requirements gathering, application design, configuration, development, functional and user acceptance testing, and provide on - going production support post - implementation.
ResponsibilitiesBasic Qualifications
Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It s a simple philosophy that guides everything we do including how we work. If you re an engineer, we ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.
Be bold. Take risks. Imagine a better way to work. If this sounds like you then we d love to talk.
Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You ll enjoy our workstyle within an incredible culture. We ll give you all the tools you need to succeed so you can grow and develop with us.
Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.
Citrix uses applicant information consistent with theIf this is an evergreen requisition, by ing you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.
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,Keyskills :
customer relationsdocumentation requirementsfunctional business requirementsproject life cycle user acceptance testingequal empl