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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD,Quality (QA-QC) |
| EmploymentType | Full-time |
Responsibilities include:Work with Quality Team on their requests. This includes documenting requirements in formal templates and asking the appropriate questions to assess complexity and possible solutions.Impact assessment: evaluate submitted changes for Quality Reporting team to identify impacts to data, systems, and processes.Assist with slotting, tracking, monitoring, testing, and implementation, of assigned change controls and projects.Engagement and communications with CMO Quality team, and IT on changes, and impacts.Perform maintenance to existing tools, platforms, databases, and tables.Perform user acceptance testing, data validation as needed.Identify opportunities for efficiency, cost reduction, and process enhancements.Assist Quality team to trouble shoot issues among reports, systems, processes, and procedures.Participate on Release Management related meetings communicating status of assigned projects.Build and maintain positive relationships with users of the Reporting team data among CMO QA, and Business Management.Liaison with Technology organizations and IT leadership as an advocate for CMO QA technology and data warehousing requirementsLead and Manage internal projects as necessary within the CMO QA reporting teamQualifications:Graduate or Equivalent in Engineering, Computer Science, MIS, Operations Research, or similar fields5+ years of Business Analyst experienceProven skills in project management methodologies and toolsUnderstanding of relevant Quality, and Call Recording technologies, process, and development life cycleExcellent organizational and time management skillsAbility to adapt to a steep learning curve and a fast-paced environmentFlexible and adaptable in response to changing demandsProven ability to work and think independentlyStrong oral and written communication skillsStrong analytical skills with a continuous process improvement mindsetExcellent problem-solving skills, and strong decision making abilityDemonstrated interpersonal skills for partnering with various level of organizationWorking knowledge of SharePoint including creation of standard forms, and workflowsWorking knowledge of Office Professional Suite includes Project, Visio and Access,
Keyskills :
automationsalesaccountsbusiness intelligenceuser acceptance testingstrong analytical skillscontinuous process improvementit leadershipcost reductionproblem solvingdata validationtime management