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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Consumer Durables / Electronics |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
BA ( PMO) Swiggy s Customer Loyalty ProgramResponsibilities Developing an all-round understanding of the program s objectives and be on top of data and trends to drive recommendations, leading to fulfilling the objectives of the program Developing new cross-functional efforts to support the strategic direction of the SUPER program Individually interface with associated internal stakeholders to align and drive agenda points to propel the program s success Figure out win-wins with each of the stakeholders to ensure timely delivery of projects, offerings Employ best-practices of program management to break down initiatives into short-term and long-term goals Producing accurate and timely reporting of program status throughout its life-cycle; proactively highlight red-flags and ensure resolution Developing evaluation methods to assess the success of initiatives being undertaken Obsess about customer experience and suggest iterative measures to delight customers Preferred Candidate 1-2 years of work experience in Loyalty or subscription programs / Program Management / Cross-functional role B.E./ B.Tech from a premium institute preferred Inherent drive to learn across areas; resourcefulness Ability to own work-streams end to end i.e. from conceptualization to closure, leveraging internal resources to get things done Should be proficient in using Excel, Powerpoint. Basic level of SQL querying and database understanding would be a strong plus
Keyskills :
mis excel quality sales delivery agenda sql usinessstrategy behavioraltraining customerrelations deliveryofprojects customerexperience programmanagement customerloyalty crossfunctionalinitiatives