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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Media / Dotcom / Entertainment |
Functional Area | Sales / BDCustomer Service (Domestic) |
EmploymentType | Full-time |
A call support executives responsibility at Box8 includes actively solve customer concerns via call support and handle customer escalations and improve customer service experience, create engaged customers, and facilitate organic growth.
The goal is to increase customer satisfaction, loyalty, and retention via escalation handling.
They are also expected to take ownership of customer issues and provide reasonable resolutions, as well as maintain an orderly workflow, according to priorities.
,Keyskills :
customerrelations sales mail delivery email customerservice businessanalysis customersatisfaction html loyalty business analysis retention ownership monitoring escalation resolutions architecture AutomotiveSales eynolds