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CCE-Bangalore

0.00 to 4.00 Years   Bangalore   11 Nov, 2020
Conneqt Business Solutions Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre),Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

Job Purpose:

  • To Answer queries/resolve problems of customers through Inbound.
  • Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
  • Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria:
  • Good speak, read & Write English & Hindi mandatory.
  • Able to communicate confidently and politely, with good speaking skills.
  • Awareness on Banking or Banking products.
  • Detailed knowledge of intricacies of Banks products and how they compare against competitors.
  • Good typing skills (Quality & Speed)
  • Ability to handle telephonic conversations
  • Good Listening & Comprehension skills
  • Should be flexible to work in 24/7 shift
Work experience: 06 Months to 2 years of experience in Call Center or direct selling/telemarketing in service industry.Educational qualification: Any GraduatesAge: 18 years onwards
  • Job Location: 2nd Floor | Krimson Square |31/9 Roopena Agrahara Near Silk Board Flyover Bengaluru 560068
  • Start Date: 04-Nov-2020
  • End Date: 10-Jan-2021

Keyskills :
bankingworkforce managementemailchatavaya productscopcivracdhindicall center developmentiexenglish grammareducationphotographic memorygrammarenglisheligibilityoutboundcall center

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