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Chief Data Scientist

5.00 to 7.00 Years   Bangalore   11 Feb, 2020
24 7 Customer
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

How will you make an impact

  • Lead the Data Sciences teams in the development and delivery of big data, predictive technologies in the areas of Artificial Intelligence (AI), Natural Language Processing (NLP), Conversational Interfaces, User Profiles, Speech Recognition, Text and Data Mining, Sentiment Analysis, Personalization, and Online targeting.
  • Define and articulate the AI vision, R&D roadmap as well as develop standardized solution components and predictive models to accelerate our customer delivery time.
  • Incorporate Data Standardization across channels, models and journeys.
  • Work jointly with products on architecting and developing the next generation conversational platform to allow extension of existing form based chatbot interfaces to fully conversational systems.
  • Work closely with clients providing strategic leadership and direction, analyzing current metrics and funnels, developing roadmaps for optimization, and improving their KPIs for automation / uplifts.
  • Responsible for meeting and exceeding financial targets for billable utilization, ACV, and TTR.
  • Responsible for meeting and exceeding client business objectives for optimizing CSAT, NPS, self-service rates, and sales conversion targets.
  • Actively support Sales and Marketing in responding to RFPs, supporting sales calls, delivering presentations, fielding questions from analysts, leading webinars, and traveling onsite to support sales meetings.
  • Responsible for sizing new sales opportunities including developing the LOE for delivery, estimating expected containment rates for self-service and conversion rates for sales, and providing timelines for delivery.
  • Responsible for working with Finance on billing metrics and reports ensuring Finance has the data and support they need.
  • Responsible for working with Legal reviewing contracts and ensuring outcome-based formulas and associated containment / conversion rates are numbers the team can deliver.
  • High level of travel is required. Both International (~20%) and Domestic travel (within US) (>35%) is required. Significant support for sales meetings and onsite support at client sites for QBRs, kickoffs, escalations.
  • Responsible for hiring top talent and building teams leading the next generation AI solutions.
Requirements
  • PhD in Computer Science and Engineering (SAS is a plus) with emphasis in Machine Learning
  • 10+ years industry experience developing machine learning models at scale owning from inception to deployment with proven business impact
  • Strong knowledge in AI real-time data prediction
  • 10+ years industry experience leading and managing client engagements and meeting targets for TTR, SSR, RPC, FCR, NPS, and AOV
  • Proven track record of leading high-performance teams with 5+ years experience successfully managing large cross-geo teams in Data Sciences and Professional Services
  • Strong publication record (IEEE) including articles in peer reviewed journals and experience presenting at peer-reviewed industry conferences
  • Demonstrated customer skills and excellent presentation skills
  • Strong execution with the ability to be hands-on, designing processes and systems, digging into the details and operating comfortably in a cross-geo environment
,

Keyskills :
sql python analytics ewproductdevelopment bigdata machinelearning dataanalysis

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