CITRIX Admin L2

Job Description

Req ID: 18655 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a CITRIX Admin - L2 to join our team in Bangalore, Karn taka (IN- KA) , India (IN) . Excellent communication and conversation skills (Verbal and Written) Good working knowledge of MS OFFICE (Including MS Project and Visio) . Strong system administration skills on Win 200x servers Good documentation skills Usage of remote connectivity tools like Terminal Services, PC Anywhere, etc Should have a great customer handling skills Working Knowledge of Active Directory, WINS, DNS Windows 2000/ 2003/ 2008 Servers - commission, recovery, maintenance, troubleshooting of OS and hardware issues, decommission etc. Hardware knowledge and troubleshooting experience Experience on Citrix Metaframe XP or Presentation Server 3. 0/ 4. 0/ 4. 5 or XenApp Maintenance, troubleshooting and doing RCA of Citrix 4. x and XenApp 5. 0, 6. 0 servers. Administration of Citrix Servers and Farm management. Citrix load balancing and load management. Migration of applications from legacy Citrix farms to XenApp 5. 0, 6. 0 servers farm. User administration and print management on Citrix. Troubleshooting of Citrix servers and user Issues Exposure on Citrix licensing. PNA / ICA client configuration and management. Preparing the incident report/ root cause analysis reports. ITIL Processes - Change, Incident and Problem management Servers management using remote tools (ILO/ DRAC/ OpenManage) . MS Patches deployment using WSUS or Bigfix. Must have experience in creating and maintaining SOPs to run offshore operations. Experience in handling Escalated issues including coordination with multiple teams and vendor. Certification is would be added advantage and preferred This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp- 2- corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. About NTT DATA Services NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100, 000 professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices. com to learn more. NTT DATA, Inc. (the Company ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result. Job Segment: Consulting, Administrative Assistant, Technology, Administrative,

Keyskills :
rootcauseanalysismsofficemsprojectrootcauseitservicespcanywheredataservicesloadbalancingbusinessprocessprintmanagementcitrixmetaframecustomerhandlingterminalservicesctivedirect