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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Position Purpose: Responsible for building customer relationships. To generate higher revenues by scaling up current opportunities and cross selling new services. To conduct email and telephone campaigns To educate customers on the company services.
Primary Responsibility: Develop a trusted advisor relationship with customersAccountable for achieving revenue targets with key focus on customer retentionUnderstand the customers business and to scale-up opportunities and cross-sell new services.Timely communicating and educating customers on delivery capabilities and key servicesResponsible for delivering exceptional customer service on a day-to-day basisAbility to successfully collaborate with all internal delivery and sales teamsDeliver crisp and insightful presentations to customers
Competency / Skills: Working knowledge of MS-Excel, MS-Word and MS-PowerPointStrong proposal writing skills
,Keyskills :
cross sellingwriting skills customer serviceproposal writing customer retentionclient relationship executive relationshipword