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Client Relationship Manager

4.00 to 9.00 Years   Bangalore   04 Feb, 2020
IM Solutions
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryAdvertising / MR / PR / Events
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Craft implement social/digital campaign strategies for creating brand awareness thus strengthen brand positioning and meet brand objectives
  • Conduct internal audits, analyze social media campaigns with tracking systems to gather data and determine efficacy and areas for campaign improvement
  • Set strategic roadmaps/objectives for digital projects, report on ROI for effective implementation of strategies
  • Model track KPI s to measure campaign/digital project performance as necessary
  • Plan and prepare quarterly bi-annual annual campaign reports and assist in crafting roadmaps for the brand
  • Proactively collaborate with all teams (viz. SEO/Tech/Media/ORM/ Research/Ecommerce, others) in order to provide authentic and helpful responses for campaign brand requirements
  • Ensure that all deliverables exceed set expectations
  • Commercial reporting, accounting and finance/forecasting responsibility for owned accounts such as billing and collections
  • Liaison with third-party vendors, influencers, partner firms on behalf of the brand for campaigns projects and take responsibility for its commercials and negotiations
  • Oversee participate in the on-ground events workshops as deemed necessary
  • Proactively initiate, publish PR activities and case studies on a quarterly basis
  • Perform research on current industry trends and audience preferences and make efficient use of insights drawn to improvise digital marketing strategies.
  • Identify new opportunities to promote and assist in brands business growth
  • Establish a robust relationship with the client(s), collect briefs, consult them thereby ensure effective execution of SOW (scope of work) and efficient alignment of tasks and timelines, internally as well as externally
  • Lead, drive, challenge participate at all stage of the strategizing, planning, creative and delivery process
  • Define timelines and milestone requirements and manage sign-offs with the clients
  • Producing project schedules, creative briefs and plans, risk assessments, delivery plans and weekly progress/status reports
  • Address escalations queries (internal external) in an effective and seamless manner thereby efficiently service cultivate the existing relationship
  • Effectively manage mentor the immediate team(s), direct them in finding creative solutions to both client and internal challenges, build up knowledge-sharing across all disciplines
  • Provide the immediate team with all necessary training tools to improve their core expertise and aid in continued career growth
  • Effectively manage and overcome scathing challenges

Skills Required:

  • Socially adept
  • In-depth knowledge of the industry and its current events
  • Ability to handle pressure and meet deadlines
  • Excellent time management and organization skills
  • Strong communication and interpersonal skills
  • Languages known: English (Fluent), Hindi (Optional), Kannada (Optional)

Additional Information:

  • Graduation: Any Graduate
  • Post Graduation: Any Post Graduation
  • Experience: 2 4 years
  • Job Type: Full Time
  • Position Type: Permanent
  • Compensation: According to Industry Standards
  • Work Location: HSR Layout, Bangalore
,

Keyskills :
sales customerservice businessdevelopment marketing customerrelations socialmedia casestudies internalaudit brandawareness timemanagement businessgrowth creativebriefs annualcampaign trackingsystems digitalmarketing brandpositioning corpor

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