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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Working in our fast paced client servicing team you will be responsible for managing all manner of client queries and issues. Working closely with our Client Service, Quality Assurance teams youll ensure our clients get the best experience.Client service executives must respond promptly to client inquiries in a courteous and professional manner, and they also conduct presentations for management as requested. Additionally, these executives help develop support and sales strategies, identify efficiency issues, and make sure case management workflows are resolved promptly. They also review contracts to ensure they meet client expectations and help ensure client issues are resolved promptly. Client service executives must prioritize client cases and escalate issues as needed to other departments, as well as work with support teams to increase customer satisfaction and brand recognition. In all tasks, these executives must follow company procedures to respect client privacy.This role requires Excellent Communication Skills (English), Excellent Task Comprehension Prioritization and Problem Solving Skills. ,
Keyskills :
advertising marketing sales businessdevelopment customerrelations problemsolving clientservicing qualityassurance professionalmanner communicationskills customersatisfaction casemanagement clientservice ran