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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software,Network / System Administration |
EmploymentType | Full-time |
The RoleSDL is a global innovator in language translation technology, services and content management, serving 80% of the FTSE 100 companies.We are seeking to appoint a Cloud Engineer to join our team and help us manage and deliver a world class service for our enterprise translation platforms.This is a role working within a busy team on a shift rotation covering 24x5 to provide high-quality technical support for SDL s hosted application servers.The successful candidate will thrive in a challenging environment where they will be required to balance the need for performing critical maintenance tasks on servers, providing excellent 3rd line support as well as assisting with work towards ongoing and future technical projects.The successful candidate will be mentored by a senior engineer to develop skills in hosting systems architecture, design and implementation for new services, making sure those meet the requirements for scalability and resiliency while at the same time being cost effective. They will also work closely with our Project Management team on technical programmes within the cloud environment, as well as fulfil smaller technical projects directly.As part of our Cloud Services organisation, the successful candidate and their team will contribute to providing the best uptime, performance and security for SDL s hosted customers and ensure we continue to develop these services in support of the business needs.This is an exciting opportunity to join a project driven team who will drive a culture of continuous improvement and DevOps collaboration from within our operational group.The PersonYou will be a skilled infrastructure or systems engineer with demonstrable (hands-on) experience of supporting Windows systems running .net/Java applications on both private and public cloud infrastructures.You will hold, or be working towards, a relevant systems engineering accreditation (e.g. AWS SysOps Engineer, MCSA, CompTIA)You will have good interpersonal skills, be methodical and well-organized with a drive to achieve high levels of customer satisfaction and strive for continuous improvement in all that you do.You will be reliable, able to collaborate with a range of people (developers, support and project teams) to fulfil requests and project work within agreed time and quality standards Location Reporting to Bangalore Associate Manager, Cloud OperationsKey Responsibilities
Keyskills :
3rd line supportsymantec endpoint protectionlog managementmysqlmicrosoft serverenvironmentawstechnical supportmonitoring toolstroubleshootingchange managementlinuxcorrective actionactive directory