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Collections Executive

0.00 to 5.00 Years   Bangalore   17 Feb, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaField Sales Executive
EmploymentTypeFull-time

Job Description

  1. Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against issue of temporary cash receipts/ acknowledgements on a daily basis to the concerned designated person and obtain proper acknowledgement
  2. Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly
  3. Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paper work and submit the same to the concerned with all records properly maintained
  4. Understanding of the collections Policy and effective implementation for 12-23 bucket
  5. Ensure all the SLA is been met and adhered to & targets assigned are met month on month
  6. Ensure 100% visits with TAT are conducted and the same is recorded on system
  7. Need to ensure the collected payments are deposited and credited into the customers accounts within the specified TAT
  8. Need to collect correct phone numbers from the field and update the same during daily review meetings
Knowledge:
  1. Awareness of the Client process
  2. Basic understanding of Collections with through knowledge of process & SLAs
Skills & Abilities:
  1. Ability to plan & arrange for collection
  2. Cordial & Polite
  3. Field collection experience
  4. Hardworking
WALK IN LOCATION2nd Floor | Krimson Square |31/9 Roopena Agrahara Near Silk Board Flyover Bengaluru 560068

Keyskills :
accountsimplementationcashrecordscopctransition managementpaymentsservice improvementservice deskacknowledgementsslastatdocumentationservice level managementprocess migrationcollectionsbasicslainstructionsola

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