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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Risk / Underwriting |
EmploymentType | Full-time |
Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customer (in English)Strong written (email) communication utilizing proper grammar and punctuation (in English)Ability to make discretionary decisions based on researchAbility to function in multiple queues covering a variety of tasks with a sense of urgency and follow-throughAbility to learn and adapt to new software technologiesStrong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack1. Review PayPal accounts and determine the legitimacy of the account and account holder and associated risk. Analyze account history and trends and perform relevant research to effectively identify problems (70%)2. Contacting account holders in an effort to verify activity and mitigate loss (20%)3. Continually monitor cases and reports to identify trends and notify management of information gleaned from that activity. (10%) .,
Keyskills :
stronganalyticalskillsmicrosoftofficeanalyticalskillsfinancialservicespaypalintegrationaccountmaintenancecommunicationskillsqualemploymentopptunity