Continuous Improvement (CI) Lead

Job Description

Job DescriptionYou and IBM IndiaIBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice.We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive work environment We advocate for fairness and equality as everyone is, and always has been, welcome at IBM. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again being responsible for the reordering of the technology industry.Business Unit IntroductionOur Cognitive Process Services (CPS) business provides offshore, nearshore and onshore solutions to Client across industries and geographies, with various streams under Finance and Administration (F/A), Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C) Financial Planning and Analysis (FP/A), Recruitment Process Outsourcing (RPO) HR/learnings and Integrated Source to Pay Operations. Today we partner with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates us in the market place, is our dedication to service.Who you areContinuous Improvement (CI) Lead, you are responsible for invoice processing, vendor master management, query resolution, indexing, Invoice reconciliation and accounts reporting activities in Finance and Accounting (F/A).If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here.What you will do

• Responsible to esnure quality of invoices along with vendor management, query closures and other finance related operations
• Ensure Service Level Agreements (SLAs) are met on timelines and accuracy
• Co-ordinate Work assignments and & review work in progress and manage timely delivery
• Provide proper financial treatment of teams transactions
• Maintain Sound Internal Control Environment
• Keep feedback channels always open to ensure process improvement
• Systematically identify, analyze and tackle issues and problems to reach optimal solutions in a timely manner

We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action We wish you an outstanding success in your career and encourage you to bring your best self to work with IBM.How well help you grow:

• Access to all the technical and management training courses that will help you to become the guide you want to be will be given
• Learning directly from guide developers in the field; our Team leads love to mentor, guide and help you
• Well give you an opportunity to work in different domains to really understand what excites you

CultureIBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.Please Beware.Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK. To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com. Required Technical and Professional Expertise

• Minimum 10 years of work experience in below mentioned areas
• Certified Lean Six sigma MBB or BB from reputed institutes
• Experience in deployment of quality frame work preferably in Finance domain
• Hands on experience in conducting root cause analysis, formulating hypothesis and testing
• Experience in identifying and implementing Corrective action and preventive actions
• Proven ability to conduct process /transaction quality audits sampling plan and strategy
• Working knowledge of using Six sigma and Lean methodologies for quality improvement
• Proficient in data handling using Minitab or SPSS/ JMP /Excel for data analysis and reporting
• Demonstrated ability in conducting Lean six sigma green belt trainings independently
• Expertise in leading and mentoring Lean and Six sigma projects from identification through closure

Preferred Tech and Prof Experience

• Finance and Accounts background and knowledge of P2P /R2R /O2C
• Working directly with executive level leaders
• Ability to generate and publish operations reports along with crafting executive dashboards for senior management reviews
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with the latest financial trends
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

EO StatementIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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