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Customer Care Executive

Fresher   Bangalore   17 Jan, 2026
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    We are looking for a Customer Support Executive for a Voice Process to handle inbound/outbound customer calls, resolve queries, and provide excellent customer service. The ideal candidate should have good communication skills, problem-solving abilities, and a customer-focused attitude.Key Responsibilities:
    • Handle inbound and/or outbound customer calls professionally
    • Understand customer issues and provide accurate solutions
    • Resolve customer complaints and queries within defined TAT
    • Maintain proper call records and customer details
    • Follow company policies, processes, and quality standards
    • Escalate complex issues to the relevant department when required
    • Ensure high levels of customer satisfaction on every call
    Required Skills & Qualifications:
    • Excellent verbal communication skills (English / Hindi / Regional language as required)
    • Ability to handle customers politely and patiently
    • Good listening and problem-solving skills
    Eligibility Criteria:
    • Minimum qualification: 12th pass / Graduate (as per company requirement)
    • Freshers and experienced candidates can apply
    For more details, Kindly connect us.Shaffi Khan - hidden_mobilehidden_email

Keyskills :
customer carevoicetamil speaking

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