hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Care Executive

1.00 to 2.00 Years   Bangalore   31 Mar, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

He/ she should be customer- oriented with the passion to serve and understand customers needs and should be responsible for making sure that customer related activities are done within stipulated time frame. Qualification: Graduate/ Post Graduate Experience: . 1- 2 years of experience in call centre/ IT/ Hospitality/ Bank/ BPO Industry. Candidate Profile: . Must possess excellent interpersonal and communication skills. . Should be a team player with positive work attitude (has a pleasant disposition and personality) . . Must have great attention to details and customer service; ability to build rapport with customers, employees and understand their needs. . Ability to work independently and possess excellent problem solving skill for customer enquiries and feedback. . Must have marketing skills as well as convincing power and must have target driven approach. Job Profile: . Servicing existing clients through phone and email only and ensure their satisfaction with the services of Benaka Business Consultancy. . Maintain good rapport with the clients by offering timely information, support in making updates/ changes in catalog, liasioning with the promotion team to ensure relevant & more business enquiries. . Convincing the clients for upgrades and renewal of services through the following, 1) Explaining new/ improved services. 2) Generating appointments from them for the Client Servicing team. 3) Offering all support to the client servicing team for upgrading the client for new services. 4) Preparation of daily call report & appointment generation report. 5) Tracking all WIP cases & coordinate for getting the work completed & hosted. 6) Tracking all renewals and ensuring that we renew all subscriptions. 7) Achieve targets as specified from time to time. ,

Keyskills :
communication reparation solving problem

Customer Care Executive Related Jobs

© 2019 Hireejobs All Rights Reserved