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Customer Care Representative

1.00 to 2.00 Years   Bangalore   02 Apr, 2019
Black & White Business Solutions
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryPO / Call Center
Functional AreaCustomer Service (International)Technical Support / Helpdesk
EmploymentTypeFull-time

Job Description

We have urgent opening for Customer Care Support.Please find below mentioned is Job Description for your reference,Responsibilities and Duties:

  • The primary responsibility is to attend inbound calls for customer support from the existing customers
  • Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
  • Create reports on the work done and submit it to the team lead/manager
  • Required Experience, Skills and Qualifications
  • Any Graduate/Undergraduate
  • Freshers can apply
  • Grads or Undergrads with minimum 6 months of bpo Experience
  • Good communication in English
Benefits:
  • Extensive training would be provided for the candidates on the process
  • Good career path to become a team lead/Manager and mentoring for the same would be provided
  • Cabs provided
  • Performance incentives
Profile details:Location- BangaloreExperience- 1 - 2 yearsFunctional Area- Desktop Support or Technical supportQualification- Any Diploma or GraduateInterested candidate can apply on same mail with their updated CV.

Keyskills :
bposupportmentoringjavatrainingcommunicationhelpdesktservicedeskvoicetechnicalcustomertechnicalhelpdesk

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