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Customer Care Specialist US Process

Fresher   Bangalore   01 Oct, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Care Executive
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!!Top MNC Hiring International Voice Process (US Shift)Location : Manyata Tech Park, Bangalore Shift : Night Shift (Aligned with US Time Zone) Process : International Voice Customer Support Position : Customer Support Associate International VoiceStart Your Global Career Journey with a Leading MNC!!A reputed global brand is on the lookout for fluent English speakers to join theirCustomer Care Specialist US Processteam. If youre eager to build your career with international exposure in a professional and fast-paced environment, this opportunity is for you!Key Responsibilities:
    • Engage with international (US-based) customers via inbound and outbound calls
    • Address queries and concerns while offering accurate product/service details
    • Deliver excellent customer service with professionalism and empathy
    • Log all interactions and case details accurately in internal systems
    • Consistently meet or exceed KPIs for call quality, resolution time, and customer satisfaction
    • Collaborate with internal teams for issue resolution and process improvement
    Candidate Profile:
    • Experience:6M to 4 years in International Voice Process / BPO / Customer Support
    • Communication: Excellent English-speaking and interpersonal skills
    • Shift Flexibility: Willingness to work during US night shifts
    • Tech Skills: Basic computer knowledge and typing ability
    • Mindset: Positive attitude, quick learner, and customer-centric approach
    Reach Out to Apply:
    • Nihal : 88hidden_mobile4
    • Raj : 98hidden_mobile6
    • Anu : 98hidden_mobile2
    Grow your career in a global work environment that rewards talent and dedication.Best wishes from Personal Network!!

Keyskills :
customer serviceinternational voicecustomer careinternational bpo

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