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Customer Engagement Associate

Fresher   Bangalore   22 May, 2026
Infosys BPM
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Voice Process Professional in International Customer Support at Infosys BPM, you will be joining a dynamic team in Bangalore. If you have a passion for helping people, excellent communication skills, and thrive in a fast-paced environment, we are looking for individuals like you.**Key Responsibilities:**- Engage with international customers to resolve queries and provide outstanding support.- Build rapport through active listening, empathy, and professional communication.- Deliver solutions by understanding customer needs and navigating internal processes.- Maintain high standards of ethics, integrity, and customer satisfaction.- Adapt to evolving tools, technologies, and workflows with agility.**Qualifications Required:**- International Voice Support Experience is a must.- Excellent Communication Skills in English (Speaking, Reading, and Writing).- Outstanding Customer Handling Skills.- Willingness to Work Night Shifts.- 100% Work from Office in Bangalore.**About Infosys BPM:**Infosys BPM offers the opportunity to work with global clients across industries. You will be part of a robust technology ecosystem that fosters innovation, growth, and continuous learning. Enjoy a collaborative culture with career advancement opportunities.We are excited to meet enthusiastic and customer-focused individuals like you who are ready to build the future of customer service together. If you meet the mandatory requirements and qualifications, we invite you to attend the Walk-In Drive at Infosys Limited, Bangalore on 7th April 2026 between 10:00 AM to 1:00 PM. Dont forget to carry the required documents and a copy of this email/invitation for entry into the campus. As a Voice Process Professional in International Customer Support at Infosys BPM, you will be joining a dynamic team in Bangalore. If you have a passion for helping people, excellent communication skills, and thrive in a fast-paced environment, we are looking for individuals like you.**Key Responsibilities:**- Engage with international customers to resolve queries and provide outstanding support.- Build rapport through active listening, empathy, and professional communication.- Deliver solutions by understanding customer needs and navigating internal processes.- Maintain high standards of ethics, integrity, and customer satisfaction.- Adapt to evolving tools, technologies, and workflows with agility.**Qualifications Required:**- International Voice Support Experience is a must.- Excellent Communication Skills in English (Speaking, Reading, and Writing).- Outstanding Customer Handling Skills.- Willingness to Work Night Shifts.- 100% Work from Office in Bangalore.**About Infosys BPM:**Infosys BPM offers the opportunity to work with global clients across industries. You will be part of a robust technology ecosystem that fosters innovation, growth, and continuous learning. Enjoy a collaborative culture with career advancement opportunities.We are excited to meet enthusiastic and customer-focused individuals like you who are ready to build the future of customer service together. If you meet the mandatory requirements and qualifications, we invite you to attend the Walk-In Drive at Infosys Limited, Bangalore on 7th April 2026 between 10:00 AM to 1:00 PM. Dont forget to carry the required documents and a copy of this email/invitation for entry into the campus.

Keyskills :
ReadExcellent communication skillsOutstanding Customer Handling SkillsSpeakWrite fluently in EnglishEmpathydriven approach to customer interactionsPositivepoliteprofessional demeanorBasic understanding of client processesworkflowsTechsavvyquic

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