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Job Location | Bangalore, Chennai, Noida, Hyderabad |
Education | Not Mentioned |
Salary | Rs 8 - 12 Lakh/Yr |
Industry | IT - Software |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Customer Experience Manager/Customer Success ManagerSalary:- Upto 12LPALocation: RemoteExperience:-2 - 4 YearsSkills Required: # Prior experience in software like Zendesk, Freshdesk, Zoho or other CRMs is necessary.# MBA with at least 2 years of relevant experience (B.Tech + MBA is an added advantage)# Successfully managed customer journeys and engagements to completion and customer satisfaction.# Excellent written, verbal, and interpersonal communication skills.# Must have MS Office (especially Excel, PowerPoint) experience.# Solid problem solving and multi-tasking abilities.# Prior experience in tools like Zendesk.Note:- notice period max 30 Days ca apply
Keyskills :
business planningproblem solvingexcelinterpersonal communicationcustomer servicemicrosoft outlookmicrosoft wordcompletioncommunication skillsdocumentationzendeskcustomer journeysmaxcustomer experiencecompliancesoftwarems officepowerpoint