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Customer Service Assistant

0.00 to 1.00 Years   Bangalore   19 Jun, 2019
GLOBESTAR AVIATION AND ALLIED SERVICES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryAviation / Airline
Functional AreaAirport / Airline Ground OperationsReservation / Ticketing
EmploymentTypeFull-time

Job Description

Hiring call :-7065177487TitleCustomer Service AssistantCategoriesGround StaffSalaryAs per IndustryLocationDelhi, Jaipur, Udaipur, Jodhpur, Amritsar, Lucknow, Dehradun, Varanasi, Srinagar, ChandigarhJob InformationEligibility Criteria:

  • Age Below 25 years
  • Marital status Unmarried
  • Education Graduation from a recognized university
  • Should be willing to work in shifts
  • Well groomed
  • Fresher or 1 to 2 years of experience in similar industry
Job Profile
  • Provide efficient guest service and optimize revenue.
  • Perform various customer service functions at the airport (check- in / boarding gate and ramp)
  • Perform allocation assigned as per the roster.
  • Check status of all flights including catering uplift and adjust as required.
  • Handle special situations and conditions. eg. Flight disruption / cancellation / overbooking.
  • Carry-out the upgrades according to the guidelines in respect of overbooking.
  • Personally deal with denied boarded and off-loaded guests, irate guests on exceptional basis.
  • Ensure safe / efficient operation of all activities at the Airport.
  • Ensure all ground handling activities are conducted as per Airline standards and policies.

Keyskills :
sellingticketingautomatedpassengerairlinesaviationairclearingmergencyfiredefibrillatoradvisingluggageairportinformopeningsaidannouncementsexternalambulancefirstprofilesmarshallmeals

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