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Customer Service Associate

1.00 to 5.00 Years   Bangalore   24 May, 2024
Wroots Global Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    • Handle inbound calls from the customers
    • Identify the needs of customers, resolve issues, and provide solution
    • Maintain good customer relations
    • Meet personal targets and work towards meeting team targets.
    • Maintain records of the conversations with the customer and analyze the data.
    Customer Service Associates will use a wide variety of cloud based tools to navigate customer accounts, research and review policies, and communicate effective solutions

Keyskills :
invoice processingcustomer carecustomer support

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