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CUSTOMER SERVICE EXECUTIVE AIRPORT (PUDUCHERRY, HUBLI & BENGALURU)

1.00 to 3.00 Years   Bangalore   19 Feb, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryAviation / Airline
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Responsible to provide the highest standard of guest services and ensure to consistently provides the highest services standards. Maintain Airport professional standards. Responsible for Reservation and ticketing (Manual & Computerized both) Check-in guests / Arrivals Passenger Handing / Departure Baggage Handling Ramp handling such as load planning and aircraft loading Handle guests queries/complaints and liaison with respective dept to resolve. Liaise with concerned authorities involved in Arrival/ Departure of the Aircraft on time. To be able to handle incoming calls. Preparation of daily/weekly/monthly service reports. Contributes actively to a successful and inspired team Performs other related functions, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.Required Candidate profileGraduates in any discipline. Working experience of Min 1-3 years in any Airline on similar position. Fully aware of Airport/Terminal/Ramp Operations. Multi-tasking and able to work in team & shift duties with Customer friendly focus. Candidates having excellent communication skills, presentation & leadership quality, confident and pleasing individuals. Computer literate having competency on MS Office incl MIS/reports/mails.,

Keyskills :
customer servicesales misaccounts insurancebaggage handling systems ms officecomputer literate

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