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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Media / Dotcom / Entertainment |
Functional Area | Sales / BD |
EmploymentType | Full-time |
RESPONSIBILITIES: Responsible for customer happiness and delightHire, train and mentor customer service executives to provide exceptional service to customersShould be open to rolling up their sleeves and taking calls when neededProvide inputs to City Manager on process improvementsCollate customer feedback and suggest improvements to the serviceWeekly/ monthly/ quarterly reporting on customer service metrics to City Manager,
Keyskills :
customerservice etrics rolling rep ting quarterlyrep ting