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Customer Service Manager

2.00 to 7.00 Years   Bangalore   08 Jul, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 6 Lakh/Yr
IndustryTelecom / ISP
Functional AreaTelecom Software,Middleware
EmploymentTypeFull-time

Job Description

1) Handhold Account at Post Delivery Phase2)Service review with Accounts3)Drive Self care with Accounts 4)MACD fulfilment and doc. compliance 5)Influencers and VIP service 6)Complaint, escalation and dispute resolution with A/c 7)Revenue collection from the account, 1)Problem solving and analytical ability2)know how of customer expectations, customer application ecosystem &management3)Excellent verbal communication and listening skills4)Ownership mind and solution approach5)Senior staff interaction/ Influencing abilityCONTACT =8587895589 RUCHIKA

Keyskills :
analyticalnumeracyalternative dispute resolutionescalationprofessional negligenceecosystemcompliancecohabitationancillary reliefcohabitation agreementscompromise agreementsvipdispute resolutioncareverbal communicationinternational arbitrati

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