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Customer Service Representative Traya Voice Process

1.00 to 10.00 Years   Bangalore   09 Sep, 2026
twinkle publication
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Job DescriptionJob Opening: Customer Service Representative Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)Process: Voice (Inbound & Outbound Customer Support)Language Requirement:Hindi & English (Mandatory) Any ONE Regional Language (Kannada / Tamil / Telugu)Role OverviewWe are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment.This is a great opportunity for candidates looking to build a career in customer service with a stable and growing organization.Key ResponsibilitiesHandle customer calls professionally (inbound/outbound)Provide accurate information and effective resolutionsMaintain proper call records and update CRM systemsFollow quality standards, compliance, and process guidelinesEnsure high levels of customer satisfactionMeet daily productivity and performance targets (KPIs)Eligibility CriteriaGraduates (Freshers can apply)Non-Graduates with a minimum of 1 year of customer service experienceStrong verbal communication in Hindi & EnglishProficiency in any ONE regional language (Kannada / Tamil / Telugu)Basic computer knowledge and typing skillsWillingness to work from office (HSR Layout, Bengaluru)Desired SkillsExcellent communication and interpersonal skillsStrong problem-solving and active listening abilitiesAbility to handle customer objections confidentlyAdaptability in a fast-paced voice process environmentCompensation: 17,000.00 - 25,000.00 per monthWork Location: In person .

Keyskills :
verbal communicationinterpersonal skillscustomer serviceproblemsolvingactive listeningcomputer knowledge

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